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Here We Go

January 9, 2012

Evites went out last week for JCPenney's annual presentation to analysts - the event at which new ceo Ron Johnson has promised to lay out his vision for the company.
The minimalistic invitation itself signaled a break in style. It featured a powder blue sky dappled with a few cumulus clouds and the words: "in praise of fresh air ... click here."

The click-through leads to the same image and an invitation from Johnson: "Please join me as we unveil our plans to create America's favorite store."

I suspect "fresh air" may become Johnson's answer to "Think Different," the mantra of his former employer, Apple. And I wouldn't be surprised if "America's favorite store" turns up down the road as JCPenney's new tag line.

What's seemingly at odds with the expectations raised by this forward-thinking, transformational marketing tease is the three exclusive brand initiatives announced in recent months across home and other categories: Royal Velvet, Liz Claiborne and Martha Stewart. One industry player opined that it all sounds very May Company circa 1990.

We'll see. Of course, there's every possibility Johnson can bring some of the magic dust he used developing Apple's retail operation to make the Stewart shop-in-shops breathtakingly original and interactive. Royal Velvet at one time was all about color - and Apple certainly knew how to make color cool.

As of last week, we now have another potential transformer to watch: Ron Boire, Sears Holding's new chief merchandising officer and president. His executive path includes major roles at Brookstone, Toys "R" Us and Sony.

I've been told he's a good guy who knows his stuff. The question is whether company chairman Eddie Lampert - who has shown himself averse to investing in physical stores - will let him do his stuff. Let's hope.

There are a lot of promising things happening out there. Several suppliers are broadening their scope and many manufacturers are expanding their capacities again. May this be a year that brings good things to them all.

Posted by Jennifer Marks on January 9, 2012 | Comments (3)

January 24, 2012
In response to: Here We Go
azkabah commented:

Ok, some of the merchandise actually went up almost 10 dollars more than it would have been going on sale for under the old high-low model. Jobs aren't being 'cut' hours are being slashed. no more sales. no more coupons. no more clearance.


January 9, 2012
In response to: Here We Go
Jun Kapunan, Parham Santana Inc. commented:

Thanks for a hopeful/positive blog post. Agree that "there are a lot of promising things happening out there" in retail, and especially in home textiles/housewares.

Here's to 2012!


January 9, 2012
In response to: Here We Go
Laid off jcpenney employee commented:

I do not see how laying people off and raising prices on old merchidise and cutting sales and coupons out of the picture this is madness i have been a above average employee for 4 years and I was kicked to curb but one This is jcpenney will not be the same no catalogs less staffing good luck to all the store employees with 401k that is sinking

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